and Policies of the Drop's Vending Company P.O.
Box 591, Mokena, IL 60448
To Contact Us: To contact
us you may either click on the appropriate link, email us, or
just simply call us. Emails are typically answered within 48 hours and
U.S. Mail requests are received by you within 3 to 7 business days.
Request A Quote:Prior
to placing an order, you may request
a current quote by simply calling us or by clicking the
appropriate link. All quotes are valid for 30 business days. If you
wish to secure a price quote beyond the thirty (30) business days a
five percent (5%) deposit will guarantee that price for an additional
sixty (60) days.
Place An Order:To
place an order by credit card, debit card or e-check please utilize our
shopping cart on the individual product pages. If you prefer to order
by conventional means, such as Fax, U.S. Mail or Email, you may print
out an order formand either
Fax it or send it to us via U.S. Mail. If you choose to Email you may
order on-line, using our secure on-line order form. In either case
please be sure you fill out the form properly and completely.
All orders must be accompanied with some form of payment.
Orders:All orders must be in writing or
electronically transmitted. Orders are accepted subject to fires,
strikes, accidents and other causes beyond our reasonable control.
Acceptance of your order is conditioned upon an agreement to hold us
harmless by reason of delivery delays. All orders are subject to the
cancellations and returns policies of the Drop's Vending Company.
Confirmation of verbal or electronically transmitted orders should be
so marked - otherwise they may pass as originals and be shipped and
billed as such.
Title to this product and/or goods shall not pass to the Buyer until
the Total Due is paid in full. If paid by credit card, Buyer agrees to
the terms of this Purchase Agreement in lieu of the Credit Card
Company’s terms and shall be liable for all amounts due Seller, should
the Credit Card Company reverse charges or fail to make full payment to
Seller. Product and/or goods purchased are for a business purpose.
Delivery and location of displays and/or product is the Buyer’s
responsibility. All products and/or goods are F.O.B. manufacturer’s
warehouse. All shipping rates quoted on shopping cart are for
continental United States only. Orders from Alaska, Hawaii, U.S.
Territories and foreign countries are subject to additional shipping
and handling charges.
Payment:All orders must be paid in full
prior to shipment. If not included, you may prepay the freight charges
at a savings or we will ship your order freight collect. Freight
collect charges are payable to the shipping company by Cashier's Check,
Money Order, or cash only upon delivery. Prepaid shipping charges have
been included with shipping cart orders. Locating fees are not our
responsibility and are paid separately and directly to the locating
company that you have contracted with. Payment of an order may be made
by cashier’s check, certified check, money order, bank wire transfer,
or Western Union. We accept payment by Visa, Master Card, American
Express and Discover Card through a secure online payment service.
Simply click on the credit card logo or add to cart button to make your
payment. If you elect to make payment by personal check you must allow
up to 10 business days for funds to clear prior to shipment. Upon
receipt of payment in full and purchase agreement, your order will be
processed and shipped promptly.
All customer checks returned by the bank for any reason shall subject
the customer to a Thirty Dollar ($30.00) processing fee.
Shipment:Most orders are usually shipped
within 3 to 7 business days and no later than 15 business days upon
receipt of payment in full and a signed purchase agreement or
electronic order form. In some cases the larger machines may take from
2 to 4 weeks for delivery because of factory production or type of
freight handling. Goods are shipped via the best and least expensive
way at this company's discretion unless otherwise specified. Orders are
usually shipped freight prepaid at a savings to the buyer and added to
the invoice, otherwise the order will be shipped freight collect. It is
the buyers responsibility to make acceptable arrangements to receive
goods and his responsibility to inspect those goods upon delivery. We
take every precaution to be sure that your order arrives to you safely,
promptly, complete and damage free. If upon receipt of order the buyer
finds concealed damage, missing parts, or an incomplete order, the
buyer must notify the freight carrier immediately to permit the freight
carrier's prompt inspection of the merchandise. All other damages or
problems with order must be noted, in writing, when signing freight log
or bill of lading. It is also the buyer's responsibility to then
contact the Drop's Vending Company within 24 hours of any such damage,
missing parts or incompleteness.
The Drop's Vending Company is not responsible for delay in delivery due
to causes beyond its control such as, by way of illustration and not of
limitation, fire, strike, lockouts, embargoes, transportation delays,
acts of God, war or other outbreak of hostilities, machinery breakdown,
governmental regulation or like causes. We will endeavor to ship within
the estimated time, but failure to do so shall not be cause for
Delivery shall be made during normal business hours in accordance with
customs and usages of the trade, and if customer desires to have
delivery at any other time, customer shall be responsible for the
additional shipping and handling costs incurred by the Drop's Vending
The customer shall be responsible for any and all costs incurred by the
Drop's Vending Company in delivering merchandise requiring special
If delivery of merchandise cannot be made by the Drop's Vending Company
when same is due and ready because customer's space is not available or
customer for any reason is not ready to accept or permit delivery, then
customer shall be responsible for cost and expense of storage, extra
handling and labor incurred by Drop's Vending, but not limited to,
fifteen percent (15%) of the Drop's Vending Company restocking costs.
Once the specified equipment is delivered to the Buyer, the Seller’s
responsibility is completed.
Buyer has three business days from the date that the order was placed
in which to cancel said order with no obligation. Buyer may cancel the
order by written notice delivered by certified mail to Seller within 72
hours after initial payment. Once three business days (72 hours) has
expired all or any part of orders for merchandise canceled, or
merchandise refused or returned, and accepted by the Drop's Vending
Company shall subject the customer to a cancellation or return charge
equal to fifteen percent (15%) of the Drop's Vending Company restocking
costs and all of its handling and labor costs. Seventy Two hours (72
hours) after delivery and acceptance of ordered and invoiced
merchandise the sale is considered final with no further obligation on
the behalf of the Drop's Vending Company.
Buyer may also cancel the order by written notice delivered by
certified mail to Seller prior to shipment, with no obligation to
Seller, if by fault of the Seller the order is not shipped within
Thirty (30) days of the receipt of the written or electronic order and
full payment from the buyer.
The Drop's Vending Company reserves the right to refuse to cancel or to
accept the return for credit of all or any part of the merchandise
ordered which has been manufactured or ordered specifically to meet the
Buyer's requirements, as set forth in the order and associated invoice.
The Drop's Vending Company also reserves the right to refuse for return
any food or candy products or any product that has been opened,
partially or wholly assembled by customer, and not returned in its
Drop’s Vending offers a 1 year warranty (parts and labor)
on all new vending equipment purchased locally in the state of Illinois
and a 1 year warranty (parts only) on all new
vending equipment purchased out of state. Drops
Vending will provide a 90-day warranty (parts and labor)
on all used or refurbished vending machines and a 180-day warranty on
dollar bill validators and coin mechs. This warranty covers the
machines and all moving parts, but does not cover damage resulting from
any of the following: negligent use or misuse of the equipment, use
contrary to operating instructions, or disassembly, repair or
alteration by any person other than an authorized manufacturer’s
Changes:We reserve the right to change or
revise specifications and product design in connection with any feature
of our products. Such changes do not entitle the buyer to corresponding
changes, improvements, additions or replacements for equipment
previously sold or shipped.
Financing:Equipment financing is available to
qualified buyers through Firestone Financial, 27 Christina Street, P.O.
Box 610325, Newton, MA 02461-0325. For more information and terms you
may contact them by phone at 1(800) 851-1001, by fax at 1(617)
If you prefer, contact them by email click here.
If you wish to fill out an application click here.
Customer Service:Our customer service department is
available to serve you Monday through Saturday, 9:00 a.m. until 5:00
p.m. central time. Our Website and answering service is available 24/7.
Our professionals will gladly assist you in anyway possible, whether it
be about equipment or just a simple question. We guarantee you full
satisfaction and invite you to be part of our team of successful
the privacy practices for http://www.dropsvending.com/.
This notice applies solely to the information collected by this website.It will notify you of the
personally identifiable information is being collected from you through
the website, how it is used and with whom it is shared
are available to you regarding the use of your data.
procedures in place to protect the misuse of your information.
How you can
correct any inaccuracies in the information.
Collection, Use, and Sharing
We are the sole owners of the
information collected on this
have access to/collect
information that you voluntarily give us via email or other direct
you.We will not
sell or rent this
information to anyone.
will only use your information to respond to you
regarding the reason you contacted us.We will not share your information with any third
party outside of our
organization, other than necessary to fulfill your request, e.g. to
you ask us not to, we may contact you via email in
the future to tell you about specials, new products or services, or
Your Access to and
Control over Information
You may opt out of any future
contacts from us at any
time.You can do
the following at any
time by contacting us via the email address or phone number given on
data we have about you, if any
any data we have about you
delete any data we have about you
concern you have about our use of your data
We take precautions to protect
you submit sensitive information via the
website, your information is protected both online and offline.
we collect sensitive information (such as credit
card data) that information is encrypted and transmitted to us in a
way.You can verify
this by looking for
a closed lock icon at the bottom of your web browser, or looking for
the beginning of the address of the webpage.
we use encryption to protect sensitive information
transmitted online, we also protect your information offline.Only employees who need
the information to
perform a specific job ( for example, billng or customer service) are
access to personally identifiable information.The computers/servers in which we store personally
information are kept in a secure environment.
If you feel that we
telephone at 815-530-0027 or via email at email@example.com
For More Information - Call Today
* This document is an official
statement of the Drop's Vending Company Terms and Policies